Privacy Policy
Privacy Policy
Welcome to AvtoAlem
AvtoAlem is a modern online platform designed to simplify the process of buying and selling vehicles in Kazakhstan. The platform brings together private sellers, dealers, and buyers in one convenient digital space.
Your privacy is important to us. This Privacy Policy explains what information is collected, how it is used, stored, and protected when you use the AvtoAlem website, mobile applications, and related services.
This Privacy Policy has been prepared in accordance with the applicable personal data protection laws of the Republic of Kazakhstan.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Profile information
- Company or dealership information
- Identification details when required
Vehicle Information
- Vehicle make and model
- Registration details
- Photos and descriptions
- Pricing information
- Vehicle location
Technical Information
- Device information
- IP address
- Browser type
- Operating system
- Application version
- Usage and log data
Location Information
With your permission, we may collect location data to display nearby vehicles and improve search functionality.
2. How We Use Information
We use collected information for the following purposes:
- Providing and improving services
- Creating and managing user accounts
- Publishing and managing vehicle listings
- Facilitating communication between buyers and sellers
- Preventing fraud and ensuring security
- Providing customer support
- Sending notifications and updates
- Improving platform performance
- Complying with legal obligations
3. Information Sharing
We may share information in the following situations:
- With other users through public vehicle listings
- With partners supporting platform operations
- When required by law or government authorities
- To protect the rights and safety of AvtoAlem and its users
We do not sell personal information to third parties.
4. Data Storage and Protection
We implement technical and organizational security measures to protect user information from unauthorized access, loss, or unlawful use.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
5. User Accounts
Users are responsible for:
- Maintaining the security of account passwords
- Providing accurate information
- Ensuring uploaded materials comply with legal requirements
AvtoAlem may suspend or terminate accounts that violate platform rules.
6. Cookies and Analytics
Our platform may use cookies and similar technologies for the following purposes:
- Improving user experience
- Remembering preferences
- Analyzing usage statistics
- Enhancing security and performance
Users can disable cookies through browser settings, though some platform features may not function properly.
7. Third-Party Services
AvtoAlem may use third-party services such as:
- Payment systems
- Authentication services
- Analytics tools
- Maps and geolocation services
These services process data according to their own privacy policies.
8. Children’s Privacy
AvtoAlem is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Account Deletion
Users may delete their account and related personal data at any time.
How to Delete an Account:
- Log in to your AvtoAlem account
- Go to Profile → Settings → Delete Account
- Confirm the deletion request
If you cannot access your account, please contact customer support.
After Processing the Deletion Request:
- Personal data will be permanently removed from the system
- Some information may be temporarily retained as required by law
10. User Rights
In accordance with applicable laws, users have the right to:
- Access their personal data
- Correct inaccurate information
- Request deletion of data
- Withdraw consent
- Object to certain data processing activities
11. Changes to This Privacy Policy
AvtoAlem may update this Privacy Policy at any time. Changes will be published on this page.
Continued use of the platform means acceptance of the updated policy.
12. Contact Information
If you have questions regarding this Privacy Policy or personal data, please contact us:
AvtoAlem Support Service
Email: support@avtoalem.kz
Website: https://avtoalem.kz